Return & Refund Policy

We accept eligible returns of defective and non-defective products within 90 days of delivery.

Eligibility

  • New, unused, or lightly used products are accepted.
  • Items must be in reasonable condition with proof of purchase.
  • Contact us before sending a return.

Return Shipping

Returns are accepted by mail. For non-defective returns, the customer obtains and pays for the return label. If an item is defective, damaged, or incorrect, Namrode provides instructions and covers the appropriate return cost.

Request a Return

  1. Email Contact@Namrode.com or call +1 505 528 5177 with your order number.
  2. For damaged or defective items, include clear photos.
  3. Wait for approval and instructions before shipping.
  4. Use a trackable shipping method.

Refunds

  • Returns are inspected within 72 hours of receipt.
  • Approved refunds are processed within 7 business days.
  • Refunds go to the original payment method.
  • No restocking fee is charged.

Your bank may require additional time to post the refund.

Exchanges

Eligible products may be exchanged within 90 days. If a replacement is unavailable, you may choose a full refund.

Contact

Email: Contact@Namrode.com
Phone: +1 505 528 5177
Hours: Monday–Friday, 9:00 AM–6:00 PM Arizona time
Address: 680 N Golden Key St, Gilbert, AZ 85233, United States